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Instantly register your insurance claims online.
Community Coordinator

Did you know? You can easily log your building insurance claims on Insurance Online or via the Standard Bank Banking App.


  1. Insurance Online


To access the Insurance Online platform, visit and select ‘Insurance Online’ from the “Sign in to your accounts” dropdown menu on the right-hand side of the home page.


Once you have signed in, you will be able to:


  • Choose the policy against which you want to make a claim.
  • Confirm your contact and policy details.
  • Provide the details of your claim.
  • Submit your claim.



  1. The Banking App


The Standard Bank App is all about you. Experience the unique added benefits for smarter, quicker, easier-to-use personal service, such as logging a new building insurance claim.


Download the Banking App now for all your banking needs:


  • Download the app from the App Store or Google Play
  • Set up your profile using your email address and create your password
  • Link your accounts and cards to the app and start banking



Underwritten by Standard Insurance Limited (SIL), SIL is a registered short–term insurance company (Reg. No. 1993/007593/06) and an authorised financial services provider FSP 33348.