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Did you know? You can easily log your building insurance claims on Insurance Online or via the Standard Bank Banking App.
To access the Insurance Online platform, visit www.standardbank.co.za and select ‘Insurance Online’ from the “Sign in to your accounts” dropdown menu on the right-hand side of the home page.
Once you have signed in, you will be able to:
The Standard Bank App is all about you. Experience the unique added benefits for smarter, quicker, easier-to-use personal service, such as logging a new building insurance claim.
Download the Banking App now for all your banking needs:
Underwritten by Standard Insurance Limited (SIL), SIL is a registered short–term insurance company (Reg. No. 1993/007593/06) and an authorised financial services provider FSP 33348.
Hi, i submitted a claim two weeks ago via the app and received no response of whether its been approved or not.
Please can I ask that you forward your Full names, ID number and contact details to [email protected]. Please accept our apologies for the delayed response, we'll look into this matter and assist as soon as possible.
Hi logged a claim with insurance via telephone, claim approved but still havent received the excess claim in an amount of R2000 since July!. Terrible terrible service. Been following up ever since and still waiting for the claim to pay out. Damages fixed out of my own pocket. Very expensive.
Logged a claim via online, and still waiting for response. tried the personal banker approach, and still no response. Really terrible service!
Good morning I lodge a claim no21/005461. The call center informed me that they not going to do the repairs and the call center said that they would forward a letter to my email. Could you please send me the letter thank you.
Regards Mr C. L. Flemming
Email [email protected]
©2016 Standard Bank is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act and a registered credit provider in terms of the National Credit Act