Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community blog

Read our latest news and views and get to know us better

Instantly register your insurance claims online.
Boitumelo
Community Coordinator

Did you know? You can easily log your building insurance claims on Insurance Online or via the Standard Bank Banking App.

 

  1. Insurance Online

 

To access the Insurance Online platform, visit www.standardbank.co.za and select ‘Insurance Online’ from the “Sign in to your accounts” dropdown menu on the right-hand side of the home page.

 

Once you have signed in, you will be able to:

 

  • Choose the policy against which you want to make a claim.
  • Confirm your contact and policy details.
  • Provide the details of your claim.
  • Submit your claim.

 

 

  1. The Banking App

 

The Standard Bank App is all about you. Experience the unique added benefits for smarter, quicker, easier-to-use personal service, such as logging a new building insurance claim.

 

Download the Banking App now for all your banking needs:

 

  • Download the app from the App Store or Google Play
  • Set up your profile using your email address and create your password
  • Link your accounts and cards to the app and start banking

 

 

Underwritten by Standard Insurance Limited (SIL), SIL is a registered short–term insurance company (Reg. No. 1993/007593/06) and an authorised financial services provider FSP 33348.

100 Comments
Delysia
Not applicable

Hi, i submitted a claim two weeks ago via the app and received no response of whether its been approved or not.

MandyP
Community Coordinator

Hello Delysia,

 

Please can I ask that you forward your Full names, ID number and contact details to [email protected]. Please accept our apologies for the delayed response, we'll look into this matter and assist as soon as possible.

 

Regards,

Mandy

Nicolene Geldenhuys
Not applicable

Hi logged a claim with insurance via telephone, claim approved but still havent received the excess claim in an amount of R2000 since July!. Terrible terrible service. Been following up ever since and still waiting for the claim to pay out. Damages fixed out of my own pocket. Very expensive.

 

Logged a claim via online, and still waiting for response. tried the personal banker approach, and still no response. Really terrible service!

Charleslurgy
Not applicable
Suck it Down
woojet
Not applicable
J boss.
Charleslurgy
Not applicable
I r l337
Charleslurgy
Not applicable
Cool As Pooh
Charleslurgy
Not applicable
Cool As Pooh
MixHut
Not applicable
What the chips
Charleslurgy
Not applicable
I r 1337
Charleslurgy
Not applicable
Cool As Pooh
mbkamazFOURL
Not applicable
Jiyo Aur Jeene Do.
MixHut
Not applicable
What the chips
Billyadoge
Not applicable
I r 1337
Suvorov9590
Not applicable
Jiyo Aur Jeene Do.
LAPILA59
Not applicable
Jiyo Aur Jeene Do.
CoinBitBiarl
Not applicable
Christ on a bicycle
Clive Louis Flemming
Not applicable

Good morning I lodge a claim no21/005461. The call center informed me that they not going to do the repairs and the call center said that they would forward a letter to my email. Could you please send me the letter thank you. 

Regards Mr C. L. Flemming

Email [email protected] 

Williampep
Not applicable
Cool As Pooh
Williampep
Not applicable
Er, Wheres the Pizza
Williampep
Not applicable
Gizza fiver mate
Williampep
Not applicable
Can I getta AMEN
wazzSpers
Not applicable
HI Guys. Thanks for my approving / wazz user, new user hehe
wazzSpers
Not applicable
HI Guys. Thanks for my approving / wazz user, new user hehe
Williampep
Not applicable
Jiyo Aur Jeene Do.
Williampep
Not applicable
CBO GET A JOB
Williampep
Not applicable
Suck it Down
Williampep
Not applicable
What the chips
Williampep
Not applicable
Jiyo Aur Jeene Do.