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Our OR Tambo lounges cut the stress out at domestic departures
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Our OR Tambo lounges cut the stress out at domesti...

Your Next Stop:

 

When we realised that 5 600 of you – our high-flying, trend-setting, jet-setting customers visit OR Tambo International Airport every month – we wanted to make sure that, whether you’re boarding a flight to your next big win or touching down again after your latest victory, you had the perfect place to put your feet up.

 

So, we built three of them.

Lounging around

OR Tambo Lounges

 

In 2017, we opened the doors to three state-of-the-art lounges at OR Tambo Airport Domestic Departures: Connection Hub, Café Blue and Library Lounge were all designed to cut the stress out of your journey and make your wait great.

 

We designed our lounges to meet your needs at each stage of your life’s journey, and surpass your expectations of what an airport lounge should be. Whether you arrive a few minutes before the gates close, in time to have a coffee and a bite to eat or with hours to spare, we’ve got the lounge for you.

ConnectionHub

Fast should be fun

Need a moment to deal with those last, few urgent tasks before you take off? Then you’ve come to the right place: ConnectionHub – available to all domestic travellers, irrespective of your card status or bank affiliation – keeps you connected with high-speed Wi-Fi and power points, so you can get your peace of mind in peace and quiet.

 

CaféBlue

Living your best life

In the mood to spend a few minutes enjoying a snack, beverage or even a speciality tea before your flight? Welcome to CaféBlue. With a host(ess) and experienced baristas providing peerless service, all at no charge, CaféBlue will turn a short stop into a moment you wish could last forever.

 

LibraryLounge

The Next step

Our premium offering, LibraryLounge, is the first airport lounge facility of its kind in South Africa. Enjoy high-quality food and premium beverages, all served with a smile in LibraryLounge’s plush atmosphere. As the name suggests, there are plenty of comfortable nooks for you to relax and forget your worries – just don’t get too comfortable or you’ll miss your flight!

Lounge Entry Requirements

While ConnectionHub is open to all domestic travellers, CaféBlue and LibraryLounge are only available to certain customers. To discover which of our three amazing lounges you can access and how many guests you can bring with, please refer to the tables below:

CaféBlue Entry Requirements

 

Standard Bank Qualifying Cards

Free entries per month

Card Type

Guest

Wealth and Investment (South Africa, Kenya, Nigeria and Ghana

Unlimited

World Elite

MasterCard World

MasterCard World Elite Metal Card

1 guest

All children younger than 18 years old

Private Banking International

Unlimited

Platinum

No guests

Private Banking Signature

Unlimited

World Citizen MasterCard

Platinum Visa Cheque Card

1 guest

Private Banking Signature Family Members

Unlimited

World Citizen MasterCard

All family members elected by the main account holder

Private Banking Platinum

Unlimited

Platinum MasterCard
Platinum Visa Cheque Card

1 guest

Private Banking Professionals

Unlimited

Professionals MasterCard

1 guest

Selected Prestige and Elite customers by invite only

4 free visits per month

Invite email as proof

1 guest

 

LibraryLounge Entry Requirements

 

Standard Bank Qualifying Cards

Free entries per month

Card Type

Guest

Wealth and Investment (South Africa, Kenya, Nigeria and Ghana

Unlimited

World Elite

MasterCard World

MasterCard World Elite Metal Card

1 guest

All children younger than 18 years old

Signature

Unlimited

World Citizen

MasterCard Platinum Cheque

1 guest

Signature Family members

Unlimited

World Citizen MasterCard

All family members elected by the main account

Private Banking

8 per month

Platinum Cheque Card

No guests

Private Banking International

Unlimited

Platinum

No guests

World Citizen standalone

4 per month

Unlimited

No guests

 

 

Lounge operating times

ConnectionHub:

CaféBlue:

Monday to Friday: 04:30-21:00

Saturdays: 06:00-18:00

Sundays: 06:00-21:00

LibraryLounge:

Monday to Friday: 04:30-21:00

Saturdays: 06:00-18:00

Sundays: 06:00-21:00

 

Where to find us

FAQs

How is entry managed?

Access to LibraryLounge and CaféBlue is controlled by concierge staff and card readers at the front desks. Only one card will be permitted per cardholder. ConnectionHub is open to all domestic travellers.

Do I need to make a reservation for lounge access?

No reservation is required, but there is limited space at any given time.

Can my lounge membership access be used by someone else?

Access into the Standard Bank lounges is not transferable. To see how many guests can accompany you, please refer to the table above.

Can I be denied access?

While the right of admission into CaféBlue and LibraryLounge is reserved, and subject to qualifying criteria, no eligible cardholder (as per the individual lounge rules) will be denied access. If a lounge is at capacity, you will be directed to an alternative lounge where space is available. If access concerns do arise, please call your Relationship Manager or Private Banker for assistance.

Am I limited on the time I can spend in the Standard Bank lounges?

No, you’re are welcome to spend as much time as you wish in the lounges. Should capacity be reached at any given time, only the maximum number of guests will be accommodated for.

Are children permitted into CaféBlue and the LibraryLounge?

Children are permitted in the lounges, however all children younger than 18 years old must be accompanied by the main cardholder.

Do the Standard Bank lounges offer ATMs or Forex?

Not at this time.

Will customers holding cards for similar qualifying products from African countries outside of South Africa be allowed access?

Yes, qualifying cardholders from Kenya, Nigeria and Ghana will be allowed access. For all qualifying cards, please see tables above.

What if I lose an item or leave it behind?

Lost items are turned over to airport ‘lost and found’. If we can identify the owner of the item, we will attempt to contact him or her first.

Calling all passengers…

So next time, before you take to the skies on your journey to success, why not stop by and spend some time with us? We promise that, just like home, you’ll be sorry to leave us, but always happy to come back.

 

 

 

 

 

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16 Comments
Nosihle
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Fantastic library lounge.

So pleased!

SAM12345
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Nice one SB

Kele
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Great idea SB but what about international travelers who usually are at the airport ahead of their flight times 

Rashid
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Hi. Fantastic. When travelling I only carry my  standard bank master credit card. One lounge allowed me in with it. Other lounge wanted to actually see my personal banking card. I think attendant should be able to trace all our banking accounts from one card. Most travelers avoid carrying unnecessary cards. Also I think lounge should accept all travel companions with same surname. It doesnt make sense for some family members to benifit whilst other need to lounge elsewhere. Eg parents and grandchildren. However a fantastic service.

 

Rashid

Lisa12
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Heart

 

Thx for the Great little meal❣ My son loved it. Staff are friendly & so ready to help ☕ Such Welcome relief @ Domestic Departures OR Tambo International Airport

Elise
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Hi,

Are there shower facilities at the Library Lounge? 

Thanks,

Elise

 

Antonk
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Hi,

I'd like to provide some positive feedback regarding Korabo who assisted me at every turn within the OR Tambo airport Standard Bank Library Lounge on Thursday evening, 2nd November.

Not only did he provide me with exceptional service but wherever he was in the lounge, he'd constantly ask people if he could assist them in any way.  Nothing seemed too much of an effort and he did it all with a smile.

Kudo's to you Karabo and thank you for your superb service.

 

Regards

Anton

 

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Super happy with your service, keep up the good work and pray you open more lounges across SA as well the international side. Great work, the service is wonderful !!!

Mark Battison
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Good evening,

 

With whom could I be in contact with regarding a product which maybe of interest for your lounge?

 

Kind Regards

Mark Battison

www.bvcmarketing.co.za 

Sithe
Not applicable

Good Day,

 

which lounge are prestige bankers accommodated at in ORT when travelling internationally?

Arno hart
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Hi I left my mobile phone plugged into a USB port at the Cafe Blue, at around 18:30 on 21 February 2108.  Please reply to the email I submitted with this form.

 

Odwa gonya
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I need the phone number i forgot something at or Tambo 

Rufin de Jonckheere
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Good afternoon

I had excellent service at the Blue lounge last night.  The 40 odd minutes in the lounge are in fact the highlight of the trip  The lady at reception was Mangi Sibiya  I need to make contact with her. Is there anyway in which hou can assist ?

Thank you

Rufin

Lucille Hawley
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Can someone help- I left my bag at the standard bank connection hub this morning - please can someone let me know if they found it please? 083 9619756

Guy Lundy
Not applicable

Do any of the Standard Bank lounges at OR Tambo have showers? I will be in transit after an overnight flight and would like to freshen up. 

Muhammad Hoosen
Not applicable

Been using the ORT Standard Bank lounge every week on a Friday for almost 2 years

I Fly into JHB on mondays and out on Fridays 

Today Friday 09/11/2019 , due to me not being in my hometown to collect my new card, i was declined entry to the Lounge

typing this from SAA Lounge

dissapointed, as the lady did not check on the system that i am still a Standard bank account holder