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Community Coordinator
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When it comes to resolving service interruption issues, we understand that quick and easy access to the right information is essential, particularly in the always-on digital world.

 

We do everything we can to ensure the services you need are always online. If, however, one of our digital services is not working correctly or down, you can find out what's happening by signing up to our status page.  The status page is a dedicated site to provide our clients with real-time access to information on service interruptions and outages.

 

This site is accessible from one central location and will monitor and update on the following services:

 

  • Banking App
  • Internet Banking
  • Account Tiles
  • Instant Money
  • View Balance
  • Buy Airtime
  • Data & Electricity
  • Play Lotto

 

Once you have subscribed to the service, we will keep you up-to-date on all your online banking functionality, saving you time and money as you no longer need to call into one of our call centres for an update.

 

To subscribe to the status page, follow these steps:

 

  1. Click on this link
  2. Select ‘subscribe to updates’
  3. You will receive an email from [email protected]  prompting you to confirm your subscription

 

Upon completion of these steps, you will start receiving updates via SMS or email if we are experiencing service interruptions.

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4 Comments
Richard johnson
Not applicable

Hi, I've fallen below the minimum balance due to corvid, all my funds had to support a failing project and I've now been charged fees, arent standard bank supporting clients in these difficult times?

Rich

 

 


@Boitumelo wrote:

When it comes to resolving service interruption issues, we understand that quick and easy access to the right information is essential, particularly in the always-on digital world.

 

We do everything we can to ensure the services you need are always online. If, however, one of our digital services is not working correctly or down, you can find out what's happening by signing up to our status page.  The status page is a dedicated site to provide our clients with real-time access to information on service interruptions and outages.

 

This site is accessible from one central location and will monitor and update on the following services:

 

  • Banking App
  • Internet Banking
  • Account Tiles
  • Instant Money
  • View Balance
  • Buy Airtime
  • Data & Electricity
  • Play Lotto

 

Once you have subscribed to the service, we will keep you up-to-date on all your online banking functionality, saving you time and money as you no longer need to call into one of our call centres for an update.

 

To subscribe to the status page, follow these steps:

 

  1. Click on this link
  2. Select ‘subscribe to updates’
  3. You will receive an email from [email protected]  prompting you to confirm your subscription

 

Upon completion of these steps, you will start receiving updates via SMS or email if we are experiencing service interruptions.


 

orlakash
Not applicable

I have learned about it but not much, thanks for your information  

kiss novel

New Member

@Boitumelo wrote:

When it comes to resolving service interruption issues, we understand that quick and easy access to the right information is essential, particularly in the always-on digital world.

 

We do everything we can to ensure the services you need are always online. If, however, one of our digital services is not working correctly or down, you can find out what's happening by signing up to our status page.  The status page is a dedicated site to provide our clients with real-time access to information on service interruptions and outages.

 

This site is accessible from one central location and will monitor and update on the following services:

 

  • Banking App
  • Internet Banking
  • Account Tiles
  • Instant Money
  • View Balance
  • Buy Airtime
  • Data & Electricity
  • Play Lotto

 

Once you have subscribed to the service, we will keep you up-to-date on all your online banking functionality, saving you time and money as you no longer need to call into one of our call centres for an update.

 

To subscribe to the status page, follow these steps:

 

  1. Click on this link
  2. Select ‘subscribe to updates’
  3. You will receive an email from [email protected]  prompting you to confirm your subscription

 

Upon completion of these steps, you will start receiving updates via SMS or email if we are experiencing service interruptions.


 

John Doe 5646546
Not applicable

Nice