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Account number for credit card

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Porra247
Occasional Visitor
Good day,

I would like to know how I can do an EFT into my credit card. I called the Standard Bank call center for assistance and they advised me of my credit card account number to make a payment, but when I try, the result comes back as unsuccessful.

I have looked on my statement as well but only find a credit card number.

Can someone please advise me on what I should do?

I simply want to make an EFT payment from my cheque account to my credit card.
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9 REPLIES 9
Community Coordinator

Hello @Porra247,

 

Please note you have the option to link the cards via your app to bank on the go. You will be able to transfer funds accordingly at anytime you want to.

 

Kindly follow the link for more information on how to link and make inter-transactions: https://community.standardbank.co.za/t5/Link-cards-and-accounts/How-do-I-link-my-cards-to-the-app/ta...

 

Let me know if this was helpful.

 

Regards,

Boitumelo

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zanivd92
Occasional Visitor
I also have the same problem.

I want to pay my credit card, but I am not able to load the credit card as a beneficiary on my FNB account - since the card number is too long.

I can't find an account number for my credit card anywhere

PLEASE ADVISE
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Community Coordinator

Hello @zanivd92

 

On our app you would'nt be able to link other bank account unless adding it as your beneficiary. The best way to view your credit card account number it will be via standard bank app if you linked it already, you can however still be able to request the account number via the contact center (0860 123 000) or your nearest branch for security purposes.

 

Please let me know if this was helpful.

 

Regards,

Boitumelo

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scottwilkins1
Occasional Contributor
Hi.
I have been trying to add my STD bank credit card as a beneficiary on my mobile app so that I can pay it off.
When I try to make payment it says the account number is wrong.
I have been using my card number as displayed on my dashboard for the credit card under card details.
I can't see anything else on the app that I'm supposed to use as an account number?
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Community Coordinator

Hello @scottwilkins1,

 

Currently the option to add your credit card as a beneficiary is not enabled, you only have the option to link your credit card to the current account card that is linked to the mobile banking app in order to be able to transact between them. The linking of accounts can be done at your nearest branch, where you can also make arrangements for a payment to be deducted via debit order from your current account and committed towards your credit card installment.

 

Regards,

Mandy

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AEK01
New Member

Hi there, 

My current account and credit card link is enabled, however, I am unable to transact between the checking account and card because the system won't let me.  I have been to a branch to link the accounts in the past (hence it is linked) However, I am unable (impossible) to go to a branch to renew payment arrangements.  The amount was deducted via a debit order from my current account into the credit card, it seems there was a glitch when you switched systems and the instalments no longer get deducted. 

 

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toto1
New Contributor
5221266467728290 card number my i.d number is 8612175837081
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toto1
New Contributor
acc number for this card number 5221266467728290
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Community Coordinator

Hello @toto1,

 

Please be advised that your credit card number serves as the account number should you need to transact into it. Could I kindly advise that you refrain from sharing your personal/account details on this platform as it is public, should we request that you share these details with us, we will forward you a valid Standard Bank email address in which you can share your details.

 

Kind Regards,

Mandy

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