Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Activating credit card from overseas

Reply
1 REPLY 1
Pmamotors-2017
New Contributor
0658188258
My name is Minnie my credit card is cancelled i want to start paying it again
Jeanknaggs
Occasional Visitor

I am in Australia and my credit card was blocked due to fraudulent activity. I have also lost all internet access to all my bank accounts so cannot access money.

 

my new credit card was couriered to me here in Australia.

 

however, I am unable to activate the pin as my otp is being sent to my South African mobile number which no longer exists. I have been through the credit card division, internet banking decision and general call centre and no-one can help me.

 

due to COVID I cannot go to South Africa to present myself at a bank.

 

please help. I NEED access to my funds!!!!

thank you

 

jean Knaggs