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I got my SMS to go collect my cedit card from Standard Bank from my Lenasia Branch but should also take along my I.D and PROOF OF RESIDENCE .
I did so and the lady @ the tellers took my I.D AND PROOF OF RESIDENCE
After she was done she gave me my Gold Credit Card,my I.D and Proof of Residence back and said everything is done
Come to a shopping mall where i took some stationary items for the kids and it comes back as DECLINED (TWICE)
Then i call Standard Bank Costomer Service and the tell me the lady NEVER UPOADED MY PROOF OF RESIDENCE .
Go to the ATM and it says RO.OO
WHAT POOR SERVICE AND EMBARRRASMENT
Im sitting with a card that is not working...
PLEASE ASSIST to what i need to do or just cut up the card coz its of NO USE TO ME ..
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