Could you please indicate why I pay a Service fee and a "diensfooi" on my credit card, isn't this suppose to be the same thing?
This was my question November 2018 and then the "diensfooi" dissapeared, however this month I was charged again. The problem is that I have been paying both these fees for years until I realised it, I've placed 2 formal complaints through the correct channels on the Standardbank web page with no response. will I be re-funded on the dubble payments in the interest paid on that.
I really need clarety on this in order for me to make an disusion on my way forward.
Can I kindly ask that you forward your credit card details, ID number and contact details to [email protected] with the subject line "Credit Card Service Fee" so that we can look into this matter and assist you accordingly.