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Credit Card positive amount

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Occasional Visitor
In March I was retrenched and I applied for the credit insurance.
I never received notification that I was going to get the insurance. In June I was fortunate to get another job. Since then my Credit card was blocked due to the 3 month insurance. My credit card is paid up and I have a R5500 positive balance in my card which I am trying to retrieve. After numerous calls not one person at Std bank can help. I have made many calls costing me a lot of money to no avail. Today I go to standard bank to speak to someone the ques are out the door. All I want is my positive balance refunded and credit card closed. I have decided to go to another bank I was in and out in 20minutes new account opened. I will be closing my accounts at std bank after more than 30 years. We are just numbers.
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