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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Credit card and cash finance charges

Solved
Reply
CGreen
New Member
So WHAT is the cash finance charge????!!! There is finance charge and there is cash finance charge! Please answer us. I bank with FNB as well and we don’t have this charges.
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Boitumelo
Community Coordinator

Hello @CGreen,

 

We will need to go through your account to explain these charges. Please share the initial query with your account details and contact number for further assistance. 

You can share them here: [email protected] or contact us here: 0860 123 000.

 

Regards, 

Boitumelo

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Acarolus
New Member
Hi All,

I have been experiencing the same cash financial charge. For the past few months I have made no cash withdrawals. However the cash finance charge is still deducted from my account.
Has Standard Bank resolve this issue for anyone?
Regards
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AjTeX
Occasional Contributor
Hi #Kayla187
No, it wasn't at all, still keep getting the same charges every month. There was no real explination, just that it's "Standard Bank charges"...
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AjTeX
Occasional Contributor
Hi Boitumelo, all of these complaints in this thread, has the same issue here!! Standard Bank is not telling us what goes! The same automated, repetitive answers to all of us...if any. I once received 3 exact same "Finance Carges" on the same transfer or day!! Seriously?
Reply
AjTeX
Occasional Contributor

Hi #Cylotec
Guess your'e still awaiting an answer?

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safsfarouk
New Contributor
This is very annoying that u make a repayment above ur amount calculated for u. But u still get charged for what?.
Make ur application better
Or see another client move on from your dumb bank.
Its covid crisis for all. And if u want to steal charges here and there to make up for loosing business I will move on to another bank.
Explain why you charge me for no reason.when ur application is a issue when making repayment.
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Lindaman_Ben
New Contributor
Same here. There's also a Cash finance charge that I seem to struggle to understand...
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Joo
New Member
I have debating on this Standard bank issue but clearly they are not keen on resolving queries.
Time to move
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Willy1
New Member
Boitumelo,

Don't you think it is a good idea to provide answers here as the majority of the questions asked are the same. People want to know what is cash finance charge and what is finance charge, and what are these charges are based on?
Please give answers here to avoid people complaining of the same issue.
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Pmtsweni5
Occasional Visitor
Clearly this Boitumelo character is incompetent in providing satisfying answers to standarbank customers or standarbank is not a bank that we can trust as they are hiding a lot of information from us hence everyone must send an email privately to be answered.
Reply
AjTeX
Occasional Contributor

I absolutely agree! He keeps avoiding what we the clients ask and need to know! And keeps telling everybody to send a private email.

What a loser ... or is it Standard Bank telling him what to answer??

Seems to me it's time to move on... going to get these type of info from 5 different banks... and ask friends and family their experience

with their banks etc.

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