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Community


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Credit card cancellation

Reply
Danielle21
Occasional Visitor
Good day
I have been struggling for over a month to cancel my credit card.
There is no outstanding balance on this card and I am u able to get though to your call center. I have go to you Durbanville branch to try and cancel however they said I need to do it telephonically.
Can you please assist and there is just no answer when calling in either. I go though all the prompts but can’t seem to go further.
This is rather frustrating as it has been a problem for some time now.
Please advise soonest on the way forward
Danielle