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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Credit card collection

Reply
2 REPLIES 2
RuanV
New Member

How do i know whwn the card is ready for collection? I spoke to a lady last week friday who did the whole proces with me and till today i have not yet recieved one email nor sms regarding anything. Not to sure what is going on?

 

Boitumelo
Community Coordinator

Hello @Pumie,

 

The best way to resolve this will be to personally collect your credit card as we do have strict security measures in place to protect you as a client. You will need to personally sign off your credit card and no one else can do this as you will also need to set up your security pin.

 

Let us know should you need further assistance on this.

 

Regards,

Boitumelo

Pumie
Visitor
Can 1 send a trusted friend to collect card on their behave?