Credit card showing zero balance available and no transactions. We about to go into a national lock.

[FanaM1]

Good morning, @Bex1981.

We appreciate your communication with us.

Please be aware that starting at 9:00 p.m., your account balance might seem to be zero value. This is a result of changes made to the card system.

Please send us an email at [email protected] if your credit card does not display your account balance during the day so that we can investigate further.

We're looking forward to your reply.

With regards,

Standard Bank Team

[Bex1981]

Mine is also showing 0 its quite unacceptable when will it be resolved

[FanaM1]

Good day Mmabathok.

Thank you for reaching out to us.

Please keep in mind that your account balance may show a zero value beginning at 9 p.m. This is because the card system has been modified.

If your credit card does not show your account balance during the day, please email us at [email protected] so that we can look into it further.

We eagerly await your response.

Regards,

Team Standard Bank

[Mmabathok]

My credit card balance just went to 0 and I've never used the card

[Keshen]

Credit card showing zero available. Had about 8000 available a few minutes ago. Also not reflecting any transactions. I need urgent response as we about to go into a national lockdown. My email [email protected]. My cell 0848671683. Please assist and respond urgently