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Credit card

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It has become apparent to me that there are a good number of people who have voiced concern over the robbery by standard bank through the exorbitant and vague 'finance charge', 'cash finance charge', 'service fee', 'card fee' etc. categories evident in our statements. Please could someone at Standard bank answer the following two questions:

 

1 Will Standard Bank refund me for categories like 'finance charge' and 'cash finance charge'  when my statement serves as proof that I never did any transactions during a particular month

 

2 Of what value it is to have a credit card, and whether there is an honest 'non-theft' alternative

 

Understand, ofcourse, that for every complaint you recieve on this forum or at the bank, there are probably more than ten other silent victims who, through ignorance, are being taken for a ride.

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