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Can I kindly ask that you forward your ID number and contact details to [email protected] with the subject line "credit card application feedback" so that we can get one of our consultants to look into this matter urgently. Please accept my apologies for the delay.
I have applied online for a credit card and had to phone standard bank for an update on my application last week, they said I would be notified by Thursday the 31/01/19 and I still haven’t received any feedback