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A one-stop forum for all your banking questions
29-11-2022 04:59 PM
Hi @QuintonG.
We appreciate you picking us.
If all of your paperwork was submitted, your card should arrive in 5 to 7 working days.
Did you complete the paperwork, sign the contract, and return it?
Looking forward to hearing from you.
Regards
Fana.
Standard Bank Team.
29-11-2022 02:26 PM
29-11-2022 02:24 PM
25-10-2022 10:20 AM
Hi @congwanepm.
Thank you for reaching out.
Please contact card team on 0861 201 000 to check the status of your application and if your card is ordered.
Regards,
Fana.
Standard Bank Team.
25-10-2022 09:51 AM
24-10-2022 04:47 PM
Hi @congwanepm.
Thank you for reaching out.
A renewal and replacement card takes 5 - 7 working days to be delivered to your preferred branch or to you, by our quarrier team.
When did you order your card? You should have received your card if the card was ordered 5 days ago.
Regards,
Fana.
Standard Bank Team.
24-10-2022 12:22 PM
21-09-2021 12:48 PM
23-09-2019 10:21 AM
16-09-2019 12:25 PM
Hello @Firdy,
Please be advised that you can contact credit card support on 086 120 1000 or alternatively forward your reference, ID number and contact details to [email protected] with the subject line "Follow up on credit card" so that we can urgently look into the request and assist you accordingly.
Kind Regards,
Mandy
15-09-2019 11:57 AM