I paid for an online purchase using my Master card cheque Account

[FanaM1]

Hi @VASS.

We appreciate you reaching out to us.

Outstanding card authorizations take 10 working days to be reversed back into your account.

You will not receive any SMS to confirm any reversals, and your account will auto-correct itself.

If 10 days elapse and there are no funds, you will need to fill out a SOD (dispute form) to reverse the funds.

We are looking forward to hearing from you.

Regards,

Standard Bank Team

[VASS]

I purchased goods at "TheBakkieShop.co.za",Sunday morning 19/1/2023. On Monday morning they contacted me and tell me that the goods I irdered are out of stock, and they offered me alternatives which I politely refused and ask that they reverese my payment. They are no longer responding to me. I want to find out if this transaction can be reversed from my bank. The transaction still shows as "Pending Authorisation on my Banking app.

Thank you