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Overseas travel

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Hans
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Overseas travel

I will be in New Zealand from 3 Mar to 25 Mar. I will be using my master card for all purchases while I am there. Do I need any type of authorization from yourselves to pay and draw money while I am there

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Community Coordinator

Re: Overseas travel

Hello @Hans,

 

As part of our fraud monitoring practices, we flag transactions in certain countries as a ‘high risk’. In order for you to be assured your cards won’t be declined because of these flags, please inform us when you will be travelling.

 

To notify us of your travel dates, follow these steps:

 

    • Sign-in to the App
    • Swipe the screen from left to right
    • Navigate to ‘Manage Cards'
    • Select the card you’d like to use while you're abroad
    • Select ‘Use Card Abroad"
    • Toggle this to ‘on’
    • Confirm your departure and arrival dates
    • Select the country(ies) you'll travel to – up to 9
    • Add alternative contact details for someone else, while you are away
    • Take note of your reference number (top right corner)
    • You can change these settings at any time - and you will get a new reference number
    • You can also delete your travel by toggling 'Use card abroad' to 'off'

Enjoy your trip!

 

Regards, 

Boitumelo

 

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