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Community


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Community

A one-stop forum for all your banking questions

Soft Block on Credit card

Reply
3 REPLIES 3
MandyP
Community Coordinator

Hello @Hummer1,

 

Can I kindly ask that you forward your account details, ID number and contact details to [email protected] with the subject line "blocked account" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

Hummer1
Occasional Visitor
My account has been blocked and it's been a week.i need to access the funds.
MandyP
Community Coordinator

Hello @lorink123,

 

Can I kindly ask that you forward your credit card details, ID number and contact details to [email protected] with the subject line "block on credit card" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

lorink123
New Contributor
Please advise why you have put a block on my credit card. I am currently in America on vacation and have emailed at least 15 times in the last 2 days with no response. I CANNOT CALL YPUR FRAUD DEPARTMENT BECAUSE IT COST TOO MUCH MONEY. I will not make any payments on this card until someone calls to sort this block out this is absolutely ridiculous. Please assist me asap.