Struggle to get assistance

[FanaM1]

Hi Jabo.

For immediate assistance, please contact us on the platforms I shared below for quicker assistance.

Kind regards.

Fana.

[JABO]

Trying to increase my credit card limit urgently, been told I am next in line and will be answered in 1 minute. 10 minutes later still on hold.

[FanaM1]

Hi @JacoBank, We'd love for you to try our services again, please do get in touch with us on our email [email protected], reach out to us via Twitter on StandardBankZA, Facebook on Standard Bank - South Africa or call us on 0860 123 000 option 3 then 3. 

[JacoBank]

I've sent emails to my Banker, the Private Banking email and tried to phone the Customer Service number and holding for more than 45 minutes to get assistance on a hot card message. Just unacceptable service.