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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Unblock debit card

Reply
FanaM1
Community Coordinator

Hi @ThatoLawrence.

 

Thank you for contacting me.

 

To unblock your debit card, please call our fraud team at 0800 222 050.

 

Please let us know if you require any other support.

 

Regards,

Fana.

Team Standard Bank

ThatoLawrence
New Member
Can you unlock debit card
Thokozile_M
Community Coordinator

@Nkumeleni wrote:
Did you at least got help from then I'm facing same challenge now

Hi @Nkumeleni,

Please reach out to our Fraud team on our toll-free number 0800 222 050 for assistance with unblocking your card.

 

Kind regards,

Thokozile.

Standard Bank Team

Nkumeleni
Occasional Contributor
Did you at least got help from then I'm facing same challenge now
FanaM1
Community Coordinator

Hi @Moses-23.

 

Thank you for getting in touch.

 

Please contact our fraud team at 0800 222 050 to check the status of your card.

 

Kindly let us know if you need further assistance from us.

 

Regards,

Fana.

Standard Bank Team

Moses-23
New Contributor
Fraud mitigation
phingoshesingil
New Contributor
Nhlanhla velaphi msomi
8803156346081
253686970
FanaM1
Community Coordinator

Hi @Gundo1.

 

Thank you for getting in touch with us.


To help you, please let us know what happened to your card.

 

Which of the following scenarios is possible?

  • Exists a status for hot cards?
  • Fraud mitigation
  • A loss or theft has caused the card to be disabled.
  • The card has scratches on it.


We look forward to hearing from you.

 

Regards

Fana.

Standard Bank team

Gundo1
New Member
Unblock debit card
FanaM1
Community Coordinator

Hi @Lindanishange62.

 

We appreciate you contacting us.

 

Please tell us what happened to your card so that we can assist you.

 

Could it be one of the following possibilities:

  • Is there a hot card status?
  • Fraud prevention
  • Card has been disabled due to loss or theft.
  • The card has been damaged.


We eagerly await your response.

 

Regards

Fana.

Team Standard Bank

Lindanishange62
New Member
Unblock debit carf
Schiliza
New Contributor
Unblock debit card
Ijane
New Member
My debit card is blocked I can’t withdraw
FanaM1
Community Coordinator

Hi @Cholric.

 

Please dial 0800 222 050 (Toll free number) for assistance with unblocking your card.

 

Kind regards,

Fana.

Cholric
New Member
Good day
My ID: 8504180149083
Please unblock my debit card, I wasted R60 airtime trying to call yesterday and I didn’t get helped before my airtime was up.
FanaM1
Community Coordinator

Hi @Matshediso, please get in touch with our fraud team on 0800 222 050. Our team will assist with your blocked card.

Matshediso
New Member
MandyP
Community Coordinator

Hello @camilaurben,

 

Please can I ask that you contact customer care on 0861 123 000 or forward your card/account details, ID number and contact details to [email protected] with the subject line "unblock debit card" so that we can urgently look into the matter and assist you further.

 

Can I kindly advise that you refrain from sharing your personal or account details on this platform as it is public and can be viewed by any member, this could potentially put your information at risk. Kindly use the avenues mentioned above to share your account details with us.

 

Kind Regards,

Mandy

camilaurben
New Member
My name is Camila de Oliveira Urben I need to unblock my debit card my account number is 40485211761555