Once you have downloaded the new Standard Bank smartphone app, you’ll need to register a Standard Bank ID.
Your Standard Bank ID will become your unique identifier to access a range of secure Standard Bank services – both online (coming soon) and mobile.
This way, we are ensuring our high security standards remain up-to-date, and that (over time) we are able to easily provide you with access to your entire financial world – including online share trading, insurance, and private clients services.
In other words, we’re phasing out CSP, which was the way of accessing the previous standard bank smartphone app.
We’ll quickly show you all the accounts that have been linked; and give you an option to start personalising your dashboard.
Happy transacting!
Balance enquiry on account xxxxxx
Balance enquiry on xxxxxx
Hi deonnzuza,
How can I assist you?
Where to find my user id
Hello @SM3
The best way to resolve this will be to register online here: https://onlinebanking.standardbank.co.za/#/register/strong-auth
Note, once registered you will receive an email with your "User ID".
Let me know should you require further assistance on this.
Regards,
Boitumelo
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