A one-stop forum for all your banking questions
A) If I have been compromised, what does this mean for me?
B) What data of mine has been compromised?
C) When did the data breach take place?
D) Who provided the data to the fraudster?
E) What can I do to ensure that my banking details are secure?
F) Have immediate security measures been put in place to ensure increased protection against this specific vulnerability?
G) Why/How does Experian (a Third party) have access to my data?
H) In accordance with POPI, is there a way that I can insist that Experian cannot sell/provide my data to external parties other than for the purposes of credit reference checks?
I) Why is the bank sharing my information without my consent?
J) Who else has access to my data that I have provided to you?
K) What steps has the bank taken to prevent a repeat of this?
L) How does the bank ensure that its third-party service providers protect my information?
M) How does the bank monitor its 3rd party service providers’ compliance to laws and regulations?
N) What responsibility will the bank take if I am now a fraud victim due to my data being compromised?
O) Will Standard Bank continue doing business with Experian?
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