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Free Digital Literacy Course Offer Microsoft Digital Literacy FAQ

 

Questions

Answers

What is digital literacy?

Giving people a skill that they can utilise technology to interact with the world around them.

What is the course about?

This Microsoft Digital Literacy course focuses on:

·       Basic digital knowledge on how to use a computer

·       How to use the Internet

·       How to keep yourself and your computer safe online;

·       How use Microsoft Word, Excel and PowerPoint.

What is the cost of the course?

Free for all South Africans.

 

What do I require to register for the course?

You will need the following:

1.     Phone, Tablet or Computer with Internet connectivity

2.     South African ID number

3.     Email address

How do I create an email account if I don’t have one?

You can create an email at https://outlook.live.com/owa/ . Click on create free account and follow the online instructions.

I reside in South Africa but don’t have a South African ID can I still register?

You will require a South African ID number to register.

I tried to register for the course, but I am struggling with the process, where do I get support?

If you have issues with the registration process and course access, support is available:

·       On the contact us page on the website located at https://icted.online/Contact-Us.

·       You can email [email protected] or

·       You can call for support on 012 111 7001.

·       Starting an online chat with one of our support consultants by clicking the green “chat” button at the bottom right hand corner of your screen. If all of our support consultants are busy, please leave a message in the chat box and we will contact you as soon as we are available

 

I am experiencing technical issues – how do I get help to resolve this?

If you have technical issues, support is available:

·       On the contact us page on the website located at https://icted.online/Contact-Us.

·       You can email [email protected] or

·       You can call for support on 012 111 7001.

I completed my exam, where do I get my results?

Once you have completed the final assessment you will get your results immediately on screen.

 

I completed my exam where do I get my certificate?

Your certificate will be available under your user profile shortly after you have successfully passed the final assessment.

 

How do I download my certificate?

Your certificate will be available under your user profile after you have successfully passed the final assessment.  You can then print your certificate or store for later access.

 

I am student, can I use my certificate at school to get credit?

This certificate will allow you to claim recognition of prior learning in Digital Literacy at any institution of higher learning

 

 

 

We would like to encourage you take advantage of this opportunity. To learn more about the Microsoft Digital Literacy course - https://bit.ly/3eEBTCp

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