Standard Bank wishes to apologise to customers who are experiencing difficulties with our self-service channels today (including the App and Internet Banking). This is largely due to connectivity disruption with some of our services and applications.
We take disruptions like these extremely seriously and having identified the source of the disruption. Our team of IT specialists have been tasked with re-establishing connectivity as a matter of urgency and we are starting to see resolution on some of these services.
We wish to confirm that you can continue to make cash withdrawals at ATMs and make payments for purchases at merchants and retailers, using your card.
We would also like to reassure our customers that their overall experience of Standard Bank and the services we offer remains our top priority and regret any inconvenience caused.
We will notify you as soon as services has been re-established.
