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A one-stop forum for all your banking questions
30-12-2018 08:53 PM
30-12-2018 08:50 PM
04-10-2018 12:12 PM
Hello @Marius66,
Could you kindly forward your account details, ID number and contact details to [email protected] with the subject line "pin amendment" so that our service team can assist you further.
Kind Regards,
Mandy
12-09-2018 03:35 PM
07-06-2018 01:08 PM
Hello @Makaira,
Please be advised that currently, it's not possible to amend your ATM withdrawal pin using our self service channels. Kindly note that for security purposes, you will need to visit your nearest branch with your ID booklet and proof of residence in order to be assisted further.
Kind Regards,
Mandy
06-06-2018 06:04 PM
24-05-2018 03:54 PM
Hello @John3,
Please be advised that for security purposes, you ATM pin can only be changed in branch. Kindly visit your nearest branch with your ID document and proof of residence in order to be assisted with changing your ATM pin.
Regards,
Mandy
24-05-2018 03:44 PM
Can I change my ATM pin online, if I have forgotten what the original one was?