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Community


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ATM pin online change

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49 REPLIES 49
FanaM1
Community Coordinator

Good morning, member.

 

Thank you for reaching out.

 

We have a few ways in which you can get your ATM pin.

 

  • Option 1: To begin, go to your homepage and select the manage button on the navigation.
    Select cards
    In this view (vertical view), you see all your cards that you own in a list.
    From here, you will select the card for which you want to view the pin.
    If you are in this view (horizontal view), you see all your active cards displayed in a carousel.
    You will need to swipe through to find the card for which you want to view the pin, and then select card settings.
    Once you are on your card details screen, select the view pin option (at the bottom).
    For security purposes, you need to provide your South African ID number.
    Non-residents will have to provide their passport number.
    When you’re done, select Next to view your pin.

Option 2: Telephone banking: please dial; you will be engaged with our team and assisted with the ATM pin. The number dial is 0861 201 000, option 2, then 2.

 

Option 3 is to visit your nearest branch with your ID book for assistance with your ATM pin.

 

Can we kindly advise that you don't post your personal or account details on this platform, as it's public.

 

We hope this answers your question.

 

Kind regards,

Standard Bank Team

0781096374
New Contributor
Hi i need assistance.Branch is far.I need have forgotten my atm pin and when try to login to my banking app it is still needed.cant have any access without it
FanaM1
Community Coordinator
Good morning, Thando2020.

Thank you for contacting us.

If you have entered your password incorrectly three times in a row, you will need to visit the branch to reset it.

Please ensure you have your ID book and bank card with you to reset your ATM pin.

Regards,
Standard Bank Team
Thendo2020
New Member
i wanna change pin
FanaM1
Community Coordinator

Hi, @Damian76.

 

Thank you for getting in touch with us.

 

If you have entered your password incorrectly three times in a row, you will need to go to the branch in order to reset it.

 

Please make sure you have your ID book and bank card to reset your ATM pin.

 

Regards,

Standard Bank Team

Damian76
Occasional Visitor
ATM pin online change
FanaM1
Community Coordinator

Good day, @MCMongalo.

 

Thank you for reaching out.

 

We have a few ways in which you can get your ATM pin.

 

  • Option 1: To begin, go to your homepage and select the manage button on the navigation.
    Select cards
    In this view (vertical view), you see all your cards that you own in a list.
    From here, you will select the card for which you want to view the pin.
    If you are in this view (horizontal view), you see all your active cards displayed in a carousel.
    You will need to swipe through to find the card for which you want to view the pin, and then select card settings.
    Once you are on your card details screen, select the view pin option (at the bottom).
    For security purposes, you need to provide your South African ID number.
    Non-residents will have to provide their passport number.
    When you’re done, select Next to view your pin.

Option 2: Telephone banking: please dial; you will be engaged with our team and assisted with the ATM pin. The number dial is 0861 201 000, option 2, then 2.

 

Option 3 is to visit your nearest branch with your ID book for assistance with your ATM pin.

 

Can we kindly advise that you don't post your personal or account details on this platform, as it's public.

 

We hope this answers your question.

 

Kind regards,

Standard Bank Team

MCMongalo
New Contributor
I forgot my ATM pin
MCMongalo
New Contributor
FanaM1
Community Coordinator
Hello there.

Please note that you need to follow the forgotten passcode or password process.

Please ensure that you use the card you initially registered with to reset your app pin.

Should you have issues, kindly call us at 0860 123 000, options 3 and 4, for assistance.

Regards,
Standard Bank Team
0792701812
New Contributor
App pin is not working
FanaM1
Community Coordinator

Good morning, @Mellow1.

 

Thank you for reaching out to us.

 

For assistance, please visit your nearest branch with your ID card and bank card to reset your password.

 

We hope this answers your question.

 

Kind regards,

Standard Bank Team

Mellow1
New Member
Hey I want to change my pin but I forgot my recent one and I am unable to login to my app
FanaM1
Community Coordinator

Hi Lusiba.

 

We appreciate you contacting us.


We have provided instructions on how to obtain your ATM pin.

 

To obtain your ATM pin, we recommend contacting a self-service contact centre.

 

Please check that you haven't blocked it. Because if you have blocked it, you must go to the local branch to have it unblocked.

 

Please let us know if you try to follow the steps we provided.

 

Regards,

Team Standard Bank

Lusiba
New Member
Forgot my atm pin please help want to link my app
FanaM1
Community Coordinator

Good day, Charles A34.

 

Thank you for reaching out to us.

 

We shared some information you can use to get your ATM withdrawal pin below.

 

We ask if you have taken some time to follow them and if you were able to retrieve your ATM pin.

 

With regards to debit orders, They will still go off on your account even though you are unable to use your card.

 

We look forward to hearing from you regarding the ATM withdrawal pin.

 

Regards,

Standard Bank Team

Charles_A34
New Contributor
My account still active,meaning I can deposit and my debit can go through
Charles_A34
New Contributor
Charles_A34
New Contributor
The last ATM pin i remember is 17442
FanaM1
Community Coordinator

Greetings, Community members.

 

Thank you for reaching out.

 

We have a few ways in which you can get your ATM pin.

 

  • Option 1: To begin, go to your homepage and select the manage button on the navigation.
    Select cards
    In this view (vertical view), you see all your cards that you own in a list.
    From here, you will select the card for which you want to view the pin.
    If you are in this view (horizontal view), you see all your active cards displayed in a carousel.
    You will need to swipe through to find the card for which you want to view the pin, and then select card settings.
    Once you are on your card details screen, select the view pin option (at the bottom).
    For security purposes, you need to provide your South African ID number.
    Non-residents will have to provide their passport number.
    When you’re done, select Next to view your pin.

Option 2: Telephone banking: please dial; you will be engaged with our team and assisted with the ATM pin. The number dial is 0861 201 000, option 2, then 2.

 

Option 3 is to visit your nearest branch with your ID book for assistance with your ATM pin.

 

Can we kindly advise that you don't post your personal or account details on this platform, as it's public.

 

We hope this answers your question.

 

Kind regards,

Standard Bank Team