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Community


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ATM's down in Stellenbosch Area as well as debit and cheque cards not going through.

Solved
Reply
1 REPLY 1
MandyP
Solution
Community Coordinator

Hello @Jacques_Knoll,

 

Please be advised that our customers had been experiencing acceptance issues with our cards at point of sale and ATM facilities yesterday. Kindly note that our support teams have attended to the matter and all our card and ATM services have been fully restored. We understand the inconvenience and frustration this has caused you as our customer and we cannot apologise enough, and thank you for understanding.

 

Kind Regards,

Mandy

Jacques_Knoll
Visitor

I have visitied multiple ATM's in the Stellenbosch Area and they are all down, so I cannot draw money. Neither my debit nor my cheque card will go through when trying to pay at a shop, despite enough funds being available.

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