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Blocked Card

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New Member
I have been unable to use my card and then I went to a standard Bank branch to which they told me my card is blocked. The bank assistant sent a request to have my card unblocked and she told me it would take between 0 to 24 hours to have my card unblocked. 24 hours has passed and my card is still blocked. Who can I contact to have my card unblocked quickly?
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Community Coordinator

Hello @LINDO-M,

 

I can imagine your frustration on this. Please mail us with your account details including this query here: [email protected] for further investigation on this matter.

 

Let me know should you still need further assistance on this.

 

Regards, 

Boitumelo

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