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Boitumelo,

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Occasional Contributor
I send mails to the address you gave me Boitumelo on the comunity chat, but still no answers, the branch tells me they cant help me. Yoy can see what is going in my account and I pay alot of bank chargers every month but still you are stubborn to just help me get credit
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Community Coordinator

Hello @Keisha12

 

I understand your frustration on this. Please note we have a dedicated service team working on all our service matters. If you comfortable to provide us with your email kindly do so for us to assist you in tracing this email.

 

Once we received the email we will escalate for further investigation.

 

Regards, 

Boitumelo

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Community Coordinator

Hello @Keisha12,

 

Thanks on the provided information.

 

Please mail us with your full account details and ID number so that our team can start working on your query: [email protected]

 

Regards,

Boitumelo

 

 

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