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Community


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Community

A one-stop forum for all your banking questions

Change OTP from SMS to Email

Reply
4 REPLIES 4
FourKay
New Member
Good Day.

I'm having problem with my banking app..ii need to change my otp refference from SMS to Email
[email protected]
Boitumelo
Community Coordinator

Hello @LuvoNtusi

 

 To resolve your OTP's matter, please send us your full query with account details and the email you would like to use for OTP's here: [email protected] using the subject line "Change OTP from SMS to Email/Community query. 

 

Let me know once sent so that I can follow up and assist in resolving this.

 

Regards,

Boitumelo

LuvoNtusi
New Member

Hi I am writing with regards to changing my OTP notification from sms to Email

 

How can I go about doing this

Boitumelo
Community Coordinator

Hello @Bianca151,

 

The best way to resolve your OTP's matter, is tho send us your full query with account details and the email you would like to use here: [email protected] using the subject line "Change OTP from SMS to Email/Community query. 

 

Let me know once sent so that I can follow up and assist in resolving this.

 

Regards,

Boitumelo

Bianca151
Visitor
Good day , I am currently based in Thailand and my phone does not receive any SMS so I am unable to do any payments. I need to change the otp location to email