Change contact number

[Boitumelo]

Hello Fezile,

The other option to resolve this is to email your query, account details and ID number to: [email protected] for further assistance. Please use the subject line: "Change of contact number/Community query".

Regards,

Boitumelo

[Fezile]

Ok but I called your call centre and they say I can only do this at the branch. I barely have time to go to the bank, is there no other wayl

[ilanampiti]

Hi,

Please forward your query, contact details and ID number to ask.SBSA@standardbank.co.za. So one of our consultants can assist you.

[solizma]

i can not call because i am deaf

[StandardBank · Accepted solution]

Hi

This can be done by calling 0860 123 000 and requesting that they de-register your OTP. When logging onto internet banking, you will be prompted to add details for your OTP and then you can add your new contact details.

Kind regards,

Standard Bank

[brendangerm]

If I have changed mobile numbers....how do I change it online to receive my OTP?