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Community


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Community

A one-stop forum for all your banking questions

Change contact number

Solved
Reply
45 REPLIES 45
FanaM1
Community Coordinator

Good morning, @Lebza2003.

 

We appreciate your communication with us.

 

Please be aware that any changes to your personal information, including contact information, must be made at the location closest to you.

 

Sincere regards,
Team Standard Bank

Lebza2003
New Contributor
I need to do number change
Lebza2003
New Contributor
Hi my name is married I need to know how I could change my number on my standard bank app
FanaM1
Community Coordinator

Good morning, @Rosslyn.

 

Thank you for reaching out to us.

 

Kindly note that all personal details such as your contact details need to be ammended at your nearest branch.

 

Kind regards,

Standard Bank team

Rosslyn
New Member
FanaM1
Community Coordinator

Good day @Alvinmende.

 

Thank you for contacting us.

 

We'd like to help; could you please tell us how would you like us to assist you.

 

Kind regards,

Standard Bank team

Alvinmende
New Member
Boipelo23
Community Coordinator

Good day Caralin,

 

Thank you for reaching out to us.

 

Kindly note that all personal details such as your contact details need to be ammended at your nearest branch.

 

 

Kind regards,

Boipelo.

Standard Bank team

Noriza28
New Contributor
Re change my email address
Noriza28
New Contributor
Re change contact number
Caralin
New Member
Good day.

I wanted to know how can i change my number online or banking app
FanaM1
Community Coordinator

Hi @Mbeleanelisa.

 

We provided instructions for changing your contact information.

 

Please check the tagged message for more information.

 

Please let us know if the information was useful.

 

Regards

Fana.

Standard Bank Team

Mbeleanelisa
Visitor
FanaM1
Community Coordinator

Hello @sirnokwane and @Adriane23.

 

Thank you for getting in touch with us.

 

Only inside the branch is where personal information can be changed in accordance with bank policy and security measures.


Please make sure you have your ID book or card and your updated information on hand so that we can help.

 

If you require any additional information, don't hesitate to get in touch with us.

 

Regards

Fana.

Standard Bank team.

sirnokwane
New Contributor
Adriane23
New Member
FanaM1
Community Coordinator

Hi @Rozelljulius15.

 

In accordance with bank policy and security precautions, personal information can only be updated inside the branch.

 

Please let us know why you can't visit your local branch by sending an email to [email protected].

 

Let's discuss how we can help you the most.

 

Regards

Fana.

Team Standard Bank.

Rozelljulius15
New Member
As I am unable to get to a branch
How would I than be able to change the no. From 0648640469
To 0769608909....... Would greatly appreciate it if I could get assisted with the change
FanaM1
Community Coordinator

Hi @shrndcduma,

 

Thank you for reaching out.

 

Personal details are only updated inside the branch.

 

Our branch team wil require an ID book and your new contact details you want to update.

 

Kind regards,
Fana.
Standard Bank Team.

shrndcduma
New Member