Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Changing Email Address

Reply
2 REPLIES 2
Boitumelo
Community Coordinator

Hello @pat8 

 

The best way to resolve this will be to contact us as we will need to authenticate you. You can contact us here: +27 11 299 4114 on our international number for further assistance.

 

Let us know should you require further assistance on this.

pat8
Occasional Visitor
I would like to chance my email address,because I am living in Australia I got a standard bank account my name is Patricia Roman
SG89
New Member

Hi,

 

Just attempted changing my email address on my internet banking so that my OTP's go to the new email address but the update does not seem to have been processed. When I log into my internet banking profile my new email address is shown there but the OTP's are still going to the old email address. 

 

Will I need to wait a while before this is processed? I'm not able to come into a branch because I live overseas so that's obviously not an option.

 

Thanks