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A one-stop forum for all your banking questions
03-01-2024 09:29 AM
Good morning, @timothyjackson3.
Thank you for reaching out.
Contact numbers are changed by our branch as per the banking policy.
The reason for this is to ensure that the details provided are correct, and there is a form you need to fill out for confirming a contact number change so that the process is seamless.
Kind regards,
Standard Bank Team
02-01-2024 06:50 AM
+61434255583
17-05-2022 04:29 AM
10-04-2021 10:32 AM
Our bank in Douglas is closed on during weekends and during the week only open from 9h00 to 14h00. We all know the reason but it does not make sense.
I need to change my cellphone number but I can only do it at a branch where i will go and stand in a quee for 3hours. My grandmother blocked her card pin and works on the farm. She will need to pay for transport R150 just to come and change her. Please contact me via email if you guys reply
05-11-2020 04:49 AM
12-08-2020 11:53 AM
08-08-2020 02:52 PM
27-07-2020 07:44 AM
23-04-2020 05:25 PM
23-04-2020 05:24 PM
28-10-2019 02:53 PM
Hello luvuyocmtshazo,
Please send your query and contact details to [email protected] .One of our consultants will be able to assist you with your query.
26-10-2019 10:50 AM
08-04-2019 03:59 PM
I went to the bank and said they changed my number. Yes i get my withdrawals and debit order but when I do instant money transfer it give the pin code to the old number that is no longer use.
20-04-2018 01:58 PM
20-04-2018 01:57 PM
25-01-2018 10:08 AM
Hello @NatalieHippert,
Please be advised that as part of the bank's security control measures, a client can only update their personal details at their nearest branch (this will also include your contact details). Please be advised that you'll need to take with the card you'd like to link to the new number, as well as your ID Book.
Regards,
Mandy
24-01-2018 06:14 PM
19-04-2017 10:17 AM
Hi phil1.
This is merely a security measure.
18-04-2017 09:35 AM
With FNB you do this telephonically, why should i go to a branch
25-07-2016 10:16 AM
Hi,
Please call our international help desk for assistance on +2711 299 4114.