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Clearance time for immediate eft

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Sonyango
New Member
Hi,

How long does it take for an immediate eft to another bank take to go through?

Thanks in advance
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Community Coordinator

Hello @Sonyango,

 

Please be advised that if you choose the immediate payment feature when issuing a payment, the transaction should ideally go through within 60 seconds. Due to fraud monitoring, we will delay the payment for new beneficiaries, once-off beneficiaries or where the beneficiary banking details have been amended, for 2 hours to give the clients the ability to react to a My Updates message, should a transaction be fraudulent. Should the beneficiary not receive the funds beyond the mentioned time frame, please contact our customer care on 0860 123 000 for further assistance.

 

Kind Regards,

Mandy

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