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Tumi7
Occasional Visitor
Hi I have been waiting for a payment from Capitect it’s now been 28 hours since it was send and still nothing. Please assist!!
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Community Coordinator

Hello @Tumi7,

 

Please be advised that payments from other banks take 2 to 3 business days to reflect, unless the immediate payment feature was used to send the funds by the person transferring these funds. If this feature was used and the funds still don't reflect, please contact our customer care on 0860 123 000 or forward a mail with your account details, ID number and contact details to [email protected] with the subject line "transfer from other bank" so that we can look into this matter and assist you further.

 

Regards,

Mandy

 

 

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