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Hello @nkosisimphiwe ,
Thank you for reaching us. We strongly suggest that on queries/matters that needs immediate response you engage us on our social media platforms for convenient assistance and response: twitter: https://twitter.com/StandardBankZA or Facebook: https://www.facebook.com/StandardBankSA/. Note, you can send a direct message to us for further assistance.
You also have an option to open a MyMo account as the account is more user friendly for everyday banking. Please follow the link for more information on this account and you can also apply for this account online in seconds: https://www.standardbank.co.za/southafrica/personal/products-and-services/bank-with-us/bank-accounts...
Let us know should you still require further assistance on this.
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