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Community


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Community

A one-stop forum for all your banking questions

Credit life

Reply
1 REPLY 1
FanaM1
Community Coordinator

Good afternoon, @aqdriaanstef.

 

Please note the ways in which you can log a claim.

1.    Email: Send an email to [email protected].

 

2. Logging into Insurance Online

  1. Go to www.standardbank.co.za.
  2. Click on “Sign into your accounts.”
  3. Select insurance online.
  4. Login: If you are not yet registered, you will need to register after clicking on Login.
  5. Under the “My Insurance” tab, select “My Claims.”
  6. Select the policy to claim under
  7. Select “New Claim.”
  8. Follow the prompts to load the claim.

3. Use Standard Bank mobile app.

  1. Sign into the app.
  2. Go to the Insurance Tile on your app.
  3. "CLAIM" will appear in the bottom right corner of the tile.
  4. Click Claim
  5. Click on the relevant policy.
  6. Accept the disclaimers.
  7. Follow the prompts to load the claim.

4. Contact us on 0860 123 444.

 

Thank you for reaching out to us.

 

Regards,

Standard Bank Team

aqdriaanstef
New Member

Hi 

 

Please advise whwre can i get the forms to claim on credit life due to retrenchment

 

Regards

 

Adriaan