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Cross border letter of authorization

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jimash
Regular Visitor
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Community Coordinator

Hello @jimash,

 

Please be advised that you are able to apply for your cross border letter on the mobile banking app, provided that your VAF account has been linked to the app and appears as a tile on the dashboard within your app. Kindly note that you can follow these prompts to apply for your cross border letter;

 

  • Log onto the app and tap on the tile which shows your VAF details,
  • Under Cross border letter, tap on apply,
  • You will need to provide your trip details, letter from your insurer and copy of alternative driver's ID and licence,
  • Tap on Get Started.

Kind Regards,

Mandy

 

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RM222
Occasional Visitor

hallo. how do i add the VAF to my dashboard because don't get responds from emails to crossborder

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2711angelo
Visitor

And how do you link the VAF account to your app?

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Community Coordinator

Hello @2711angelo,

 

Please be advised that you are able to add your VAF account to your mobile app making use of these prompts:

 

  • log onto the app,
  • Tap on 'more' at the bottom right of your screen display,
  • Tap on 'explore products' and then 'vehicle and asset finance',
  • Under 'personal vehicle' tap 'vehicle and asset finance',
  • Tap on 'add to dashboard'.

 

Kind Regards,

Mandy

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