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Debit card renewal

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Vikee
New Member

I need to replace my debit card because it's about to expire:

  • Can I go into a branch and get a new card immediately, or do I have to order it and wait for a different day?
  • Is there a cost for a new debit card? If so, what is it?
  • I believe I need to bring only my ID book and a proof of residence to apply for the new card. Is that correct?
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warwickchapman
New Contributor
any answer to this?
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Solution
Community Coordinator

Hello @Vikee & @warwickchapman ,

 

Please note the below steps to renew your expired debit card:

 

  • Visit the nearest branch with both your ID and proof of residents.
  • We do have two types of Debit Cards, embossed (R135) and un-embossed (R55) *.

 

Note, you can only renew cheque card online or via our contact centers here: 0860 123 000.

 

Let us know if you still require further assistance on this.

 

Regards,

Boitumelo

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LGC65
New Member
How long does it take to get the replacement card? Is it the same day?
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