I am sooo gatvol of these unathorised debit orders going through my account every month and being charged a fee to reverse them. Like WTF! really !!!! I work very hard for the money I have and pay fees to bank with Standard Bank. What I dont expect is for that money to be eroded by scams ( whether the bank is involved or not! is a question that I am determined to answer). For Christ sake surely you have competent teams that can work on a solution for this once and for all! Heres a few examples in case you havent thought of them
1. Have people confirm a list of debit orders they have authorised
2. Send people sms 's to confirm a debit order when initiated!
Its not rocket science!
I do not have time and the money to spend on international calls trying to resolve R99 rand issues. I do not pay the monthly bank fees etc. to be sorting out such issues.
Please, send me a reference no. to this message as id like to take this up with the banking ombudsman. Enough is enough! I've wasted enough time on this issue for the past 2 years.