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Community


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Community

A one-stop forum for all your banking questions

Deposit

Solved
Reply
3 REPLIES 3
ZM2
New Member
I made the same mistake how did you get help with that
Lionell1
Occasional Visitor
Hey. Made a payment receiver did not receive
Boitumelo
Solution
Community Coordinator

Hello @ClementMR

 

If the account is correct your recipient will receive the fund despite the wrong reference number used. If this was paid to a service provider, you'll need to share your proof of payment for validation.

 

Let us know should you need further assistance on this.

 

Regards,

Boitumelo

ClementMR
Frequent Visitor
<p>Hi, I made a cash deposit at standard bank but the reference number was incorrect. How do I rectify this?</p>
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