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Download old statements (beyond 6 months)

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marcmorley
New Contributor

Hi,

Is it possible to download statements older than 6 months? I've only recently started downloading statement regularly, but would also like my old statements in electronic format (easier to search).

 

Many thanks,

Marc

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20 REPLIES 20
Community Coordinator

Hi Marcmorley,

 

For statements older that 6 months you will have to go into the branch as those are archived. 

 

Regards,

Standard Bank Team

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makopopaseka
Occasional Visitor
Hi
How do I download three months statement on both my Elite plus and access accounts?
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Community Coordinator

Hi Makopopaseka,

 

You can download your three months statement on the new internet banking site,

 

Regards,

Standard Bank Team

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marcmorley
New Contributor

Hi there,

 

Thanks for the response.

 

Will the branch be able to provide these old statements in electronic format, or will they have to print them? Last time I went to the branch, they said they could only offer me printed statements - and would charge me R50 for each statement!

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Community Coordinator

Hi Marcmorley,

 

Please ask the branch manager if they can send it to you electronically however you will need to pay for archived statements.

 

Regards,

Standard Bank Team

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timodenton
Occasional Visitor

What is the current cost of this?

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Naomi
Occasional Visitor

I would also like to know what the cost is of obtaining archived statements? Thank you in advance!

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Barbz
New Member
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bungeeeeeeeee
New Contributor

This is absolutely ridiculous! Almost as ridiculous as the 12 character limit on payment references! Pull up your socks Standard Bank!

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TAHH
New Member
I’m so glad our banking system doesn’t use electronics like the rest of the world. It makes it harder for hackers to access and alter the abacuses used in the Bank’s coin counting rooms. The 1800’s had a good thing going.
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SDK
Occasional Visitor
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Gaanslaap01
New Member

ABSA allow you to download up to 2 years of old statements from their archive on internet banking. Why can’t Standard Bank do the same?

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VAM
New Member

You guys are going to LOSE CLIENTS! your tec is too behind!

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Ek040842
New Contributor
Arcive statements 28 February 2017 to 1 march 2018
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Highlighted
abh
New Contributor

I don't live in SA and need access to historical statements going back a number of years in electronic format. Can you provide these in Excel format? Secondly, please can someone let me know how you charge (per month / per year) and how much that is? Also, how far can you can go back?

 

Thanks

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Community Coordinator

Hello @abh

 

Could I kindly advise that you get in touch with our international customer care on 010 249 0423 or send them an email on  in order to be assisted further.

 

Kind Regards,

Mandy

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chaukems62
Occasional Visitor
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perfecth
New Member

Good day,

Do I also need to go into the bank for business statements from 2016? Then the boss need to come in and trying to get him to do this is a mission. Is there anyway that we can get statements without going into the bank. Your urgent assistance will be greatly appreciated

Thanks

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Community Coordinator

Hello @perfecth,

 

Please be advised that currently you can only get a 3 and 6 Month bank statement on the mobile banking app and ATM. Should you wish to get a statement beyond that time period, kindly visit your nearest branch or contact customer care on 0860 123 000 in order to be assisted further.

 

Kind Regards,

Mandy

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