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Download old statements (beyond 6 months)

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marcmorley
New Contributor

Download old statements (beyond 6 months)

Hi,

Is it possible to download statements older than 6 months? I've only recently started downloading statement regularly, but would also like my old statements in electronic format (easier to search).

 

Many thanks,

Marc

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16 REPLIES
Community Coordinator

Re: Download old statements (beyond 6 months)

Hi Marcmorley,

 

For statements older that 6 months you will have to go into the branch as those are archived. 

 

Regards,

Standard Bank Team

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makopopaseka
Occasional Visitor

Re: Download old statements (beyond 6 months)

Hi
How do I download three months statement on both my Elite plus and access accounts?
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Community Coordinator

Re: Download old statements (beyond 6 months)

Hi Makopopaseka,

 

You can download your three months statement on the new internet banking site,

 

Regards,

Standard Bank Team

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marcmorley
New Contributor

Re: Download old statements (beyond 6 months)

Hi there,

 

Thanks for the response.

 

Will the branch be able to provide these old statements in electronic format, or will they have to print them? Last time I went to the branch, they said they could only offer me printed statements - and would charge me R50 for each statement!

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Community Coordinator

Re: Download old statements (beyond 6 months)

Hi Marcmorley,

 

Please ask the branch manager if they can send it to you electronically however you will need to pay for archived statements.

 

Regards,

Standard Bank Team

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timodenton
Occasional Visitor

Re: Download old statements (beyond 6 months)

What is the current cost of this?

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Naomi
Occasional Visitor

Re: Download old statements (beyond 6 months)

I would also like to know what the cost is of obtaining archived statements? Thank you in advance!

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Barbz
New Member

Re: Download old statements (beyond 6 months)

How
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bungeeeeeeeee
New Contributor

Re: Download old statements (beyond 6 months)

This is absolutely ridiculous! Almost as ridiculous as the 12 character limit on payment references! Pull up your socks Standard Bank!

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TAHH
New Member

Re: Download old statements (beyond 6 months)

I’m so glad our banking system doesn’t use electronics like the rest of the world. It makes it harder for hackers to access and alter the abacuses used in the Bank’s coin counting rooms. The 1800’s had a good thing going.
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SDK
Occasional Visitor

Re: Download old statements (beyond 6 months)

What a rip-off !!
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Gaanslaap01
New Member

Re: Download old statements (beyond 6 months)

ABSA allow you to download up to 2 years of old statements from their archive on internet banking. Why can’t Standard Bank do the same?

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VAM
New Member

Re: Download old statements (beyond 6 months)

You guys are going to LOSE CLIENTS! your tec is too behind!

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Ek040842
New Contributor

Re: Download old statements (beyond 6 months)

Arcive statements 28 February 2017 to 1 march 2018
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abh
New Contributor

Re: Download old statements (beyond 6 months)

I don't live in SA and need access to historical statements going back a number of years in electronic format. Can you provide these in Excel format? Secondly, please can someone let me know how you charge (per month / per year) and how much that is? Also, how far can you can go back?

 

Thanks

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Community Coordinator

Re: Download old statements (beyond 6 months)

Hello @abh

 

Could I kindly advise that you get in touch with our international customer care on 010 249 0423 or send them an email on  in order to be assisted further.

 

Kind Regards,

Mandy

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