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EAP Limit Adjustment Request

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DouglasCraig
New Member
What is the point of sending a secure message to have your EFT limit increased temporarily via Standard Bank internet banking when no one actions the request or calls you?
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3 REPLIES 3
Community Coordinator

Hi Douglas,

 

You can increase your EAP limit via the app.

 

 

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celestep
Visitor
How can I increase on app
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Community Coordinator

Hi Celestep,

 

Please follow the below steps to increase or decrease your EAP limit on the app.

  • Select the menu icon in the top left or swipe the screen from left to right
  • Select ‘Manage Cards’
  • Select the highlighted card (this is the card you used to create the dashboard)
  • Select ‘Monthly EAP Limit’
  • Select the current EAP limit amount, and change this to the new limit that you’d like (up to a maximum of R500 000)
  • Select ‘Next’
  • You will receive a one-time password (OTP) delivered to your cellphone or email
  • Enter this OTP
  • A screen will confirm your limit is updated and you will receive an SMS to confirm your limit has been changed
  • Your new limit is applied permanently (ie for this month, and all months after that)

Hope this helps.

 

Regards,

Standard Bank Team

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