EHome Affairs

[KB1]

Is it at all possible to do the passport biometrics at Canal Walk branch? Website just says "no time slots available " and can't get anyone to answer a phone. Can we walk in yo make an appointment?

[MC11]

I'm having the same issue. Completed my application and payment online for my passport. Comes to selcting an available slot, I choose both a 'from' date and a 'to' date and click 'find available time slots' only for the response to be there are no slots available. It doesnt matter which combination of dates I choose. Any one know if there's a way to solve this?

[KB1]

My husband eventually went to the Std bank in Canal Walk personally. The lady there was extremely helpful and sorted out our online booking. (can't just walk-in - HAVE to have a booking.) Earliest one we could get was in 1 month.

The sooner Home Affairs rolls this out through other banks in Cape Town, the better!

[busisiweV]

Hey, I have finished the application online but I cant seem to be able to download the confirmation and I cant get ahold of home affairs for assistance so I wanted to ask what version on adobe did your husband use to download. I'm thinking I may need to try play around which that to try and fix my problem cause I've done everything including making the payment online I just need the confirmation in order to be able to go to the bank or to home affairs to get it finished

[DylanG]

I had the same problem, but saved and printed the web page and took it with me to the appointment. They had all the detail (who I was and what time the appointment was set for), so there was no issue. 4 working days later I got the SMS to say my ID was ready. Still to collect, but the service seems to work really well.