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Early debit orders followed by Honouring Fees

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Les2504
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Early debit orders followed by Honouring Fees

My salary date is the 27th of the month and all my debit orders are set for this date or later.  After more than 30 years with Standard Bank, this month seems to be different.  One debit order went off on 23/03 and three more on 26/3.  This pushed me over my overdraft, and now I see I have been charged 3 X R130 by Standard Bank for Honouring fees!  I just Googled NAEDO and saw that collection is only processed when there are sufficient funds in the account, so why did this go through when my available balance did not cover it and it would be covered the next day?  To charge me an extra R390 in bank fees?  Do I have to fear this for next month again?

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Les2504
New Contributor

Re: Early debit orders followed by Honouring Fees

I sent my complain to the Complaint Resolution Centre, but no reply.  My bank fees for this month is over R600!

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Les2504
New Contributor

Re: Early debit orders followed by Honouring Fees

I just got a call from Standard Bank telling me that it is not their problem and I should contact the other companies that I have the debit orders with. They refuse to refund the R390 Honouring fees that they charged me. My debit order date with these companies is on the 27th of each month and nothing have changed. Is this how Standard Bank milk their customers?

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allenwerner7
Visitor

Re: Early debit orders followed by Honouring Fees

I had the same problem, I never asked them to do it and mine os also set on the 25 of each month or later so they are stealing money
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