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Email Address Linked to Internet Banking

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robert_2711
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Email Address Linked to Internet Banking

I am trying to update the email address linked to my Internet Banking and have found this to be quite challenging. Based on instruction, I have registered a new email address and tried to link my accounts. When doing this, I am asked to enter my card number, CSP and password.

 

Unfortunately, I am told that my CSP and password combination are incorrect. I have searched this forum endlessly and elsewhere on the Internet for how to reset my CSP but have found no helpful responses.

 

Please could you assist?

 

Also note that I have tried resetting my password, but there is no option to reset my CSP anywhere.

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Community Coordinator

Re: Email Address Linked to Internet Banking

Hello @robert_2711,

 

Could you kindly forward your email address registered for online/mobile banking, account details, ID number and contact details to [email protected] with the subject line "CSP reset" so that we may look into this matter and assist you further.

 

Kind Regards,

Mandy

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